Above the Spurs, LLC Session Guarantee, Payment, Refund Cancellation and Rescheduling Policies

Our Guarantee: If you do not feel that you received quality service within the scope of your arranged service description, we will make it right either through a financial reimbursement or the rendering of additional services.

Individual & Group Sessions
• All sessions must be paid in full prior to session. Payment received guarantees your spot.
• Late Arrival – If you are late, please note the session will end at the originally scheduled time.
• Rescheduling private sessions – 24-hour advance notice must be given to reschedule. Less than 24- hour notice will     be considered a cancellation.
• No refunds will be given for cancellations.
• Rescheduling a private session within 24 hrs. will incur a $25 convenience fee to be paid prior to rescheduling.

Workshops, Single and Half-Day Events
• All event reservation payments must be paid in full at the time of registration. If you cancel your reservation up to 7    days prior to the event start date, you will be refunded the full fee minus a 20% or $25 convenience fee (whichever is less). Cancellations within 7 days of the event will not be entitled to a refund.
• You may transfer your event reservation to someone else if you notify me via email Cheryl@abovethespurs.com of this change within 12 hrs. of the event start time.

• Cancellations – Your initial deposit is non-refundable and not-transferable, no exceptions.
Cancellations between 60-90 days prior to your retreat start date will incur a 50% forfeit of the full retreat cost.
• Cancellations less than 60 days prior to your retreat start date, will forfeit 100% of the retreat cost.
• In the event of a cancellation, you have the option to gift your retreat registration to another female individual.